Shipping and Delivery

We are dedicated to fast delivery and customer satisfaction.

Shipping Rates

  • FREE SHIPPING on most orders over $99!
    Exclusions may include but are not limited to; heavy/large goods, logo’d orders, and delivery to rural locations.
  • $9.99 Canada Wide Shipping
    Exclusions may include but are not limited to; heavy or large goods like golf carts and golf balls.
  • $15.00 Canada Wide Heavy Good Shipping
  • International Shipping – Currently unavailable.
    Due to Covid-19 concerns and how they affect shipping goods and services across the border, we have temporarily suspended shipments to the US. Please check back periodically as we will update our shipping and delivery page with more information once international shipping resumes.

Tracking will be emailed to you as soon as it is made available by the shipping warehouse. Occasionally there may be a delay in the warehouse software communicating the tracking details and the order may arrive prior to the tracking notification being sent. We thank you in advance for your understanding and apologize in advance for any inconvenience this may cause.

Delivery Times...

Many of our products ship factory-direct from the Toronto area and delivery times can vary from a few days to a few weeks depending on your location and courier processing time. Shipping times vary by greatly by brand and the courier used to ship your order.

We will be advising customers of any delays to their orders, as information is received from the vendor.

Rush Orders...

Faster shipping is available for SOME products. If you require an item by a certain date, please let us know so we can manage accordingly. This is by REQUEST ONLY and NOT available for all products. Extra fees may apply for rushed orders.

Product Availability...

We do our best to keep an accurate inventory of all products on our website. Since many of our products are ordered directly from the manufacturer, product availability is subject to change between the time that an online order is placed and the time of fulfillment. Customers will be contacted should there be any difficulty in completing their order and will include alternative options and replenishment details, if applicable.

Lost Order...

If tracking shows your package was delivered but cannot be located customers must advise Canadian Pro Shop Online within 5 business days of the delivery date. This will allow us to start tracing with the courier. If an order has shipped and it is deemed lost by the courier, we will swiftly ship out a replacement order at no charge. If an order is delivered and is lost or stolen following the successful delivery we will be unable to issue a replacement.

Processing Estimates...

The many of our items ship within an estimated 2-5 business day window (depending on the brand). There are a few vendors that exceed this timeframe, please see estimated processing times below. This is not a delivery estimate and does not account for travel time once the package leaves the warehouse.

2UNDR: 7-10 business days

Adidas: 10-12 business days

Alhpard: 2-4 business days

Bag Boy: 2-4 business days

Black Clover: 5-7 business days

Bridgestone: Stock Items 3-5 business days | Personalized Orders 15 business days

Bushnell: 5-7 business days

Callaway: Stock Items 2-3 business days | Custom & Personalized Orders 3-5 business days

Cleveland: Stock Items 2-3 business days | Custom Orders 2-3 weeks

Cobra: Stock Items 4 weeks | Custom Orders 2-3 weeks

Corkcicle: 10-12 business days

Evnroll: Stock Items 3-5 business days | Custom Orders 10 business days

FootJoy: Stock Items 5-7 business days

I gotcha: 2-4 business days

Levelwear: 5-7 business days

Magic Gripper: 2-4 business days

Maui Jim: 5-7 business days

Maxfli: Stock & Personalized 7-10 business days 

Mizuno: Stock Items 5-7 business days | Custom Orders 2-3 weeks

Nike: 2-3 business days

Oakley: 5-7 business days

Odyssey: 1-2 weeks

Ogio: 1-2 weeks

Ping: G425 Woods 2 weeks - additional delays on LH | Ping G425 and GLe2 and Blueprint Irons 2-3 weeks | Ping i525 and i59 and G710 irons 3-5 weeks

Putters PLD 6-8 weeks - all other Ping putters 2 weeks

Pinnacle: Stock Items 2-3 business days | Personalized/ Logo Orders 6 weeks

PowaKaddy: 10-12 business days

Projekt: 7-10 business days

Scotty Cameron: Stock Items 7-10 business days | Custom Orders 4 weeks

Skechers: 15 business days

Srixon: Stock Items 2-3 business days | Custom Orders 5-7 business days | Personalized Orders 3-6 weeks

TaylorMade: Stock Items 2-3 business days | Custom Orders 5-7 business days | Personalized Orders 10 business days

Titleist: Stock Items 3 business days | Custom Metal Woods 4 weeks | Custom Irons 2 Weeks | Custom Wedges 5 Weeks 

Vigor: 10-12 business days

Wilson: Stock Items 3-5 business days | Custom Orders 15-20 business days


Personalized orders include custom logo and personalization options.
Logo'd golf ball estimates are from date of proof approval, not order date.

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We always try our best to ship every product in a timely manner!

If you are unable to find the answer to your question above, please send our team an email at orders@canadianproshoponline.com

Thank you!

Team Canadian Pro Shop Online